PRIVACY POLICY

📝 Terms & Conditions of Use – SHADENESS

Welcome to SHADENESS, a website specialized in selling cosmetic lenses and makeup products. By using this website, you agree to the following terms:

1. Usage

You may use the website for legal and personal purposes only.

Misusing any part of the website, attempting to hack the system, or steal data is strictly prohibited.

2. Orders and Payment

Orders are accepted only through the website, and payment is made through the available payment methods.

We reserve the right to refuse or cancel any order for any reason, including product availability or errors in submitted information.

3. Delivery

Delivery is available within Kuwait within the specified timeframe after order confirmation.

We are not responsible for any compensation in case of shipping delays caused by circumstances beyond our control.

4. Intellectual Property

All images, content, and designs on the site are owned by SHADENESS and may not be used without prior written permission.

🔒 Privacy Policy – SHADENESS

We respect your privacy and are committed to protecting all personal information you provide when using our website.

1. Information We Collect:

• Full name, phone number, email address, delivery address

• Payment details are processed through secure gateways, and your card data is not stored.

2. How We Use the Information:

• To process and deliver your order.

• To notify you of offers or updates (only with your consent).

• To improve your shopping experience on our site.

3. Data Protection

We follow strict security procedures to protect your data from unauthorized access.

4. Data Sharing

We do not share your data with any third parties, except as needed to fulfill your order (e.g., delivery companies).

📞 For any privacy-related inquiries: 0096551257104

🔁 Return & Exchange Policy – SHADENESS

Because your satisfaction matters, we offer a clear and flexible return policy:

1. Allowed Timeframe

You can request a return or exchange within 14 days of receiving the product.

2. Conditions

The product must be in its original condition, unused, and in its original packaging.

Products that have been opened or used are not eligible for return or exchange, especially lenses and makeup due to health and hygiene reasons.

3. Exchange Process

Contact us at 0096551257104, and provide your order number and a photo of the product.

4. Shipping Fees

The customer is responsible for shipping fees in case of return or exchange, unless the error is from our side.

Contact Us:

You can reach us via phone at: 0096551257104